Medical Call Service Risks That You Should Be Aware Of

Medical Call Service Risks That You Should Be Aware Of

Hiring a medical answering service to answer your phones is one of the best decisions that you can make to boost the reputation of your medical service. However, poorly-managed medical answering services are subject to certain loopholes which may make your medical practice vulnerable to the risks that may cause an undesirable impact on your service.

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What A HIPAA-Compliant Medical Call Service Will Not Do

What A HIPAA-Compliant Medical Call Service Will Not Do

If you are a healthcare industry professional, you will know the importance of safeguarding your patients’ health information. Healthcare services or medical call services need to be HIPAA–compliant in order to be recognized as a trustworthy service provider. HIPAA violation may lead to undesirable consequences including penalty obligations and loss of reputation. You may want to check if you are HIPAA-compliant and there are simple ways to find this out.

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Ways A Healthcare Service Can Boost The Level Of Its Customer Service

Ways A Healthcare Service Can Boost The Level Of Its Customer Service

Today, patientcare is technology-enabled with different points of engagement being used by the healthcare industry. Customers look for information about diseases and healthcare services on the internet and they even book appointments online through mobile apps or through websites. Similarly, they want high levels of self-service experience in the form of appointment confirmations, health tips, and health reminders.

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How Patient Care Gets Enhanced Through The Use Of Intelligent Medical Call Service

How Patient Care Gets Enhanced Through The Use Of Intelligent Medical Call Service

If you are looking for a medical call service, you should not only consider HIPAA compliance as a major criterion that influences your selection-decision, but you should also make sure that your medical call service delivers desirable outcomes while adhering to intelligent and efficient work practices. Intelligent medical call services facilitate high levels of patient care during after-hours, allowing your patients to get answers to their questions and feel relaxed

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