How to Keep More Patients Using a Medical Answering Service A recent 2021 survey showed that out of today’s forms of communication for contacting a business. In the survey, about 69% of respondents still prefer to talk to a live agent on the phone. Good customer service

7 Benefits of Using a Healthcare Answering Service According to the CDC, 860.4 million people made visits to a physician’s office in 2020. At the height of the COVID-19 pandemic in March of 2020, it became more important than ever to receive scheduled medical visits and vital

The Dentist’s Guide to Managing Dental Appointments Your patients want to feel like they are important and valued in your dental practice. But when they can’t get through to speak to someone directly for their dental appointments or concerns, they are more likely to go somewhere else.

Telemedicine Appointments: Benefits of Using an Answering Service Did you know that the cost of missed health care appointments in the United States is about $150 billion every year? Every time you have a missed appointment, it can cost the physician or the clinic about $200 on

Make Your Workdays Easier with a Healthcare Answering Service: A Closer Look Did you know that 44% of US consumers will switch to a competitor following a negative customer service experience? Likewise, when medical services miss the mark, patients will seek treatment from another physician. Inconvenient office

High Call Volume and How an Answering Service Can Help Medical Offices Did you know that poor customer service threatens $4.7 trillion in revenue loss for US businesses annually? Customers are sensitive about how businesses treat them, so you should achieve satisfaction. As a medical practitioner, an

Top Six Medical Answering Service Solutions How do you know your patients are in good hands when they call after hours? If you are building up an established medical practice in the United States, you know that having a high-quality answering service is essential. It’s the lifeline