Medical Call Service Risks That You Should Be Aware Of

Medical Call Service Risks That You Should Be Aware Of

Hiring a medical answering service to answer your phones is one of the best decisions that you can make to boost the reputation of your medical service. However, poorly-managed medical answering services are subject to certain loopholes which may make your medical practice vulnerable to the risks that may cause an undesirable impact on your service.

Read more

Ways A Healthcare Service Can Boost The Level Of Its Customer Service

Ways A Healthcare Service Can Boost The Level Of Its Customer Service

Today, patientcare is technology-enabled with different points of engagement being used by the healthcare industry. Customers look for information about diseases and healthcare services on the internet and they even book appointments online through mobile apps or through websites. Similarly, they want high levels of self-service experience in the form of appointment confirmations, health tips, and health reminders.

Read more