Doctors Answering Service

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Call Answering Services For Doctors Office

The best place for doctors to find secure message handling solutions to support their practice. Connect your callers with cheerful, intelligent receptionists. Describe your doctors office answering service needs and we’ll get you same day quotes from the nations most reliable medical calls centers. Learn More

Medical Call Service has solutions for all types of doctors including chiropractors, plastic surgery, ophthalmologists, dentists, family practice, ENT, OBGYN, pediatricians, and more.

From primary care physicians, to surgeons, and dentists, a doctor’s answering service can truly be one of the most essential operational components of his or her practice. Even if you have a fully staffed reception team, the reality is that they can’t catch every single phone call that comes in to your office. At times, the phone lines will tie up and patients will be sent to voicemail. This is when a call overflow solution is ideal. Other callers will try to reach you after hours, and be stuck leaving a message. You can handle this overflow by employing a live doctor’s answering service to handle incoming calls to your practice.

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Every medical professional has specific ways that they prefer their practice to be run. A 24 hour doctor’s answering service should operate under the same guiding principles that shape the practice itself, and this is a philosophy that we adhere to in all aspects of our business. We work with our physician clients to ensure that their patients calls are handled in a way that they would themselves, if they only had time to answer each and every phone call that came in to their practice.

 Over 100 Customized Call Service Solutions For Doctors, Including:

  • Dentists
  • Surgeons
  • Chiropractors
  • Physicians
  • Ambulatory Care
  • Family Practitioner
  • Plastic Surgeons

One of the most effective services that a phone answering service for doctors offers practitioners is helping patients to find the information that they’re looking for. Many of the calls into a clinic are not about an urgent medical issue, but rather the hunt for information relating to patient care or well being. Answering service staff trained in the health care industry may be able to help patients with a wide variety of these simple inquiries, allowing you and your staff to focus on more effective uses of your time.

Telephone answering services can be custom tailored to fit the business demands of your office. We don’t believe in a one-size-fits-all solution, and instead will put together a package with the hours and manpower that you need to adequately cover your telephone lines. This can range from handling every call that comes into your business, to taking over when your phone lines are overwhelmed to taking calls that come in during the middle of the night.

When you hire a doctor’s answering service to take your incoming calls, you also ensure that your patients are given the best possible care when you can’t answer your telephones. We will ensure that urgent matters are transferred to the appropriate on-call staff and that medical information communicated by patients is carefully communicated to their primary provider within your practice, ensuring that each and every person receives the optimal level of care.

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