Do Small Practices Need Medical Call Services? You may not think that small medical practices need medical call services in order to provide the best possible care for their patients. But by having a medical call service on hand, these practices can ensure that they are providing
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Medical Call Services VS Medical Answering Services When you are looking for medical call services, it is important to understand the difference between these and medical answering services. When making a decision about which to hire, it is critical to consider what your specific needs are in
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10 Tips for Getting the Most Out of Your Doctors Answering Service Did you know that 57% of patients claim medical doctors do a good job of providing diagnoses and treatment recommendations? You’re probably familiar with the challenge of trying to provide top-notch customer service while also
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10 Tips for Hiring a Pediatrician Answering Service In 2021, there were 3,659,289 million births recorded in the U.S. This is a 1% increase in births from the previous year. With all of these new little bundles of joy also comes the realization that they will need
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Is Your Medical Answering Service HIPAA Compliant? When it comes to ensuring that sensitive patient health information is protected, explore what to expect from a HIPAA compliant medical answering service. Handling patient information can get tricky. And the Health Insurance Portability and Accountability Act (HIPAA) is something
Read more →How a Medical Answering Service Can Help Your Practice A medical answering service can be of great help to both doctors and patients. By providing round-the-clock coverage, a medical answering service can ensure that patients always have someone to speak to when they need it most. Doctors
Read more →How a Medical Call Center Can Improve Patient Care Medical call answering services can be a valuable resource for both patients and doctors. By providing round-the-clock coverage, a call center can take the load off of busy doctors and ensure that patients always have someone to speak
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How to Keep More Patients Using a Medical Answering Service A recent 2021 survey showed that out of today’s forms of communication for contacting a business. In the survey, about 69% of respondents still prefer to talk to a live agent on the phone. Good customer service
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7 Benefits of Using a Healthcare Answering Service According to the CDC, 860.4 million people made visits to a physician’s office in 2020. At the height of the COVID-19 pandemic in March of 2020, it became more important than ever to receive scheduled medical visits and vital
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Make Your Patients Happy: HIPAA Compliant Answering Service Benefits According to the CDC, in 2020, 83.4% of adults in the U.S. visited a doctor or health care professional. Medical offices receive a large number of calls each day. They could be for appointments, prescriptions, procedures, or scheduling changes.
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