Are Your Patients Complaining About Being on Hold? We Have the Solution Customer service is essential for a successful medical practice. When you have excellent service, 86% of people will turn from one-time clients into long-term ones. Increasing customer retention even by a small 5% can help
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The Dentist’s Guide to Managing Dental Appointments Your patients want to feel like they are important and valued in your dental practice. But when they can’t get through to speak to someone directly for their dental appointments or concerns, they are more likely to go somewhere else.
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Telemedicine Appointments: Benefits of Using an Answering Service Did you know that the cost of missed health care appointments in the United States is about $150 billion every year? Every time you have a missed appointment, it can cost the physician or the clinic about $200 on
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Make Your Workdays Easier with a Healthcare Answering Service: A Closer Look Did you know that 44% of US consumers will switch to a competitor following a negative customer service experience? Likewise, when medical services miss the mark, patients will seek treatment from another physician. Inconvenient office
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Is a Medical Answering Service Worth the Cost? What to Know Every year, US medical facilities deal with 139 million visits from patients. Many of these patients call the facility first before visiting the hospital in person or taking their loved ones there. Callers often get all
Read more →Business Guide: Hiring a Medical Answering Service for Afterhours Calls Did you know that around 70% of patients report difficulties in accessing medical care on evenings and weekends? Investing in a quality answering service to handle after-hours business calls can help you address that problem. Check out
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High Call Volume and How an Answering Service Can Help Medical Offices Did you know that poor customer service threatens $4.7 trillion in revenue loss for US businesses annually? Customers are sensitive about how businesses treat them, so you should achieve satisfaction. As a medical practitioner, an
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Top Six Medical Answering Service Solutions How do you know your patients are in good hands when they call after hours? If you are building up an established medical practice in the United States, you know that having a high-quality answering service is essential. It’s the lifeline
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7 Healthcare Answering Service Tips Do you need a medical phone answering service for your hospital or clinic? If so, selecting the right answering service will provide you with the same peace of mind that you provide to your patients. It will help your patients even when
Read more →Medical Answering Service Pricing | Calculate the Cost in 2021 If your healthcare practice is considering having a medical answering service handle your phone calls, you may be asking how much does a medical answering service cost? CALCULATE THE AVERAGE COST BY CALL VOLUME: 50 CALLS – Average
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