10 Tips for Hiring a Pediatrician Answering Service In 2021, there were 3,659,289 million births recorded in the U.S. This is a 1% increase in births from the previous year. With all of these new little bundles of joy also comes the realization that they will need
Read more →Is Your Medical Answering Service HIPAA Compliant? When it comes to ensuring that sensitive patient health information is protected, explore what to expect from a HIPAA compliant medical answering service. Handling patient information can get tricky. And the Health Insurance Portability and Accountability Act (HIPAA) is something
Read more →How a Medical Answering Service Can Help Your Practice A medical answering service can be of great help to both doctors and patients. By providing round-the-clock coverage, a medical answering service can ensure that patients always have someone to speak to when they need it most. Doctors
Read more →How a Medical Call Center Can Improve Patient Care Medical call answering services can be a valuable resource for both patients and doctors. By providing round-the-clock coverage, a call center can take the load off of busy doctors and ensure that patients always have someone to speak
Read more →How to Keep More Patients Using a Medical Answering Service A recent 2021 survey showed that out of today’s forms of communication for contacting a business. In the survey, about 69% of respondents still prefer to talk to a live agent on the phone. Good customer service
Read more →7 Benefits of Using a Healthcare Answering Service According to the CDC, 860.4 million people made visits to a physician’s office in 2020. At the height of the COVID-19 pandemic in March of 2020, it became more important than ever to receive scheduled medical visits and vital
Read more →Make Your Patients Happy: HIPAA Compliant Answering Service Benefits According to the CDC, in 2020, 83.4% of adults in the U.S. visited a doctor or health care professional. Medical offices receive a large number of calls each day. They could be for appointments, prescriptions, procedures, or scheduling changes.
Read more →Are Your Patients Complaining About Being on Hold? We Have the Solution Customer service is essential for a successful medical practice. When you have excellent service, 86% of people will turn from one-time clients into long-term ones. Increasing customer retention even by a small 5% can help
Read more →The Dentist’s Guide to Managing Dental Appointments Your patients want to feel like they are important and valued in your dental practice. But when they can’t get through to speak to someone directly for their dental appointments or concerns, they are more likely to go somewhere else.
Read more →Telemedicine Appointments: Benefits of Using an Answering Service Did you know that the cost of missed health care appointments in the United States is about $150 billion every year? Every time you have a missed appointment, it can cost the physician or the clinic about $200 on
Read more →